The service engineer's responsibilities include repairing faults, servicing equipment, creating preventative maintenance strategies, and updating user manuals
• Monitoring and maintaining electrical equipment or machinery performance;
• Walking customers through how equipment works including how to use it safely;
• Explaining new features and suggesting upgrades to customers;
• Delivering services to customers effectively and on time;
• Ordering and restocking materials when it is required;
• Participating in ongoing training to keep up to date with the latest developments in electrical engineering;
• Providing clear customer feedback;
• Leading or assisting with the support of projects;
• Following government health and safety regulations and the regulations of their employer.
