JOB RESPONSIBILITIES
- Assist the Front Office Manager in planning, coordinating and controlling room reservation operations in the hotel.
- Handle tour groups/ ad-hoc groups, convention bookings and other correspondence pertaining to contracts by commercial companies, Travel Agents and Airlines.
- Ensure that the Front Desk staff, Reservation Agents are kept up to date with information concerning the hotel and department.
- Ensure that all daily transactions are keyed into the computer system and updated.
- Handle all incoming mails for reservations and highlights the important requirements and information.
- Attend to all replies for letters and fax with regard to room reservations.
- Perform other duties as and when assigned by the Management.
JOB REQUIREMENTS
- Possess at least a Professional Certificate/Higher NITEC in Hospitality Operations or equivalent
- At least 2 years of experience in related field
- Fluent in spoken and written English
- Proficient in Microsoft Office and Hotel systems
- Strong ability to work independently as well as a team player
- Good communication and interpersonal skills
- Work well under pressure
- May be required to work nights, weekends and public holidays
OTHER INFORMATION
- Yearly increment
- Annual Wage Supplement
- Incentives such as 2nd Tier Payment, Long Service Award and Extra Mile Award etc
- Outpatient medical benefits
- Dental benefits
ABOUT US
Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.
