JOB RESPONSIBILITIES
- Assist with day-to-day operations.
- Ensure staff understand and adhere strictly to all policies, procedures, standards and guidelines.
- Respond promptly and professionally to guests’ needs, questions, concerns.
- Assist floor services as and when required.
- Monitor and maintain inventory levels for cutlery, napkins, sachets, etc.
- Conduct training and educate new staff on restaurant operations.
- Ensure effective and efficient use of manpower and seating/table utilization.
- Build good rapport with internal and external guests.
- Housekeeping duties to maintain a neat and clean working environment
- Perform any other duties and responsibilities that may be assigned.
EDUCATION & WORK EXPERIENCE
- Min. GCE 'O' Level/Certificate or equivalent with at least 2 years of working experience
- Possess good communication and interpersonal skills
- Friendly and customer service oriented
- Ability to work independently and takes initiatives
- Able to remain calm and composed in a hectic and fast-paced environment
- Must be able to work on weekends and public holidays
OTHER INFORMATION
- Yearly increment
- Annual Wage Supplement
- Incentives such as 2nd Tier Payment, Long Service Award and Extra Mile Award etc
- Outpatient medical benefits
- Dental benefits
ABOUT US
Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.
