Telemarketing cum Admin Executive
- Location: Tagore Lane (YIO CHU KANG)
- Pick up and drop off provided to Ang Mo Kio
- Working Days: 5 days
Established general insurance intermediary looking for highly motivated with positive working attitude candidates to be part of our dynamic team.
This role is required to perform outbound contact engagement to potential/ existing customers to promote general insurance products.
Responsibilities:
This role need to have a blend of skill sets in both customer service and sales.
- Conduct outbound calls to existing and potential customers
- Ensure all sales calls comply with all quality standards and regulatory requirements
- Contact customers for renewal and recovery procedures
- Send marketing email to existing and potential customers
- Update the system for every marketing call done.
- Assist the teams in backend
- Any other duties as and when deemed necessary to improve/enhance customer experience
Requirements:
- Minimum O’level / Diploma. SPM holders with related experience would be considered
- At least 1 year of contact centre or 6 months of telemarketing experience in GI sales
- Highly motivated to achieve targets
- Possess good interpersonal & communication skills
- Possess sufficient computer competency such as basic MS office software applications
- Meticulous, responsible, systematic and preferably with prior experience from telesales and customer service
