Application Support Engineer (System operation support )
Job Requirement:
- 2-3 years of relevant hands-on experience in system operation support
- ITIL v3/v4 certification and service-orientedexperience / background
- Knowledge and understanding of IT industry environment and business needs
Roles and Responsibilities:
- Assist Senior team members with support the maintenance and update of an existing pharmacy application.
- Support new enhancement go-live transition
- Support monitoring of compliance to security measures
- Solve routine problems that occur within applications
- Liaising with vendor and users on issues log and status
- Analyze application usage reports
- Monitor application performance, application logs
- Propose recommendations to improve application performance
- Document the application’s technical architecture, issue resolutions and procedure
- Provide 24/7 primary application maintenance support.
Thanks, and Best Regards
Karanam Vijaya Kiran
(EA Registration no: R1443178)
Recruitment Manager
Hand Phone: +65 92333815
Helius Technologies Pte Ltd (EA Licence No: 11C3373)
