Job description
Primary Objectives of Position
To support the individual programme’s administrative and operational needs for Early Intervention Centre (EIC).
Job Responsibilities
Work closely with the EIC Centre Manager to ensure the smooth running of operations and meet the programme’s targets, outcomes and quality of work.
Manage the administration and operational process in the areas of Billing and Financials, Procurement and Asset management, Events/Logistics/Transport coordination, as well as Facility/Security/front-line operations support.
Maintain customer confidence and protect operations by keeping information confidential.
A. Administrative and Operations:
Support and assist the EIC Centre Manager in the daily operations of the Centre.
Attend to enquiries through calls/ walk-in and render assistance and support promptly. Channel enquiries to relevant personnel/departments where required, and maintain politeness, respect and professionalism at all times.
Support Centre Manager in the upkeep and maintain cleanliness of the Admin Office and EIC Centre storage areas.
Manage filing and record keeping through proper maintenance of filing and archiving of documents in hardcopy and e-filing.
Provide secretarial support (i.e. filing, drafting correspondences, minutes, memos, presentations) for EIC.
B. Billing and Financials
Manage and coordinate with AWWA Finance on cash/cheque/Nets collections and banking in process. *Support Centre billing management in the area of daily collection, verification and closing.
Verify staff claims for HRMS system in line with centre budget to ensure proper accuracy and accounting
Support and coordinate with AWWA Finance on arrears management and assist with managing arrears timely.
Ensure that fee invoices are processed and distributed timely to clients.
Coordinate with AWWA Corporate Partnership and AWWA Finance on receiving and recording of donations management and banking in process.
C. Procurement and Asset Management
Assist the Centre Manager with monitoring and ensuring that the quarterly procurement checklist is maintained/updated and take steps to ensure stocks are replenished timely.
Ensure that all stocks for uniforms, books, stationary and art/craft supplies in the centre are accounted for, are timely distributed, and maintain adequate stock items for centre usage.
Assist Centre Manager with the purchase requisition process and management of purchase orders through timely submission of purchase requirements in procurement portal.
Ensure timely processing of vendor payments through timely submission of verified invoices for goods /services received by centre.
Assist Centre Manager with monitoring the centre budget through regular expense tracking from Purchase orders and HRMS claims.
Work with Centre Manager and Head of Departments to keep records and manage fixed assets, inventory and disposal records.
Support the Centre Manager and assist with the conduct of internal audit checks when required.
D. Events Management/ Logistics/Transport Coordination
Coordinate transport requests for centre / EIC events and liaise with transport vendors on transport billing and schedules to ensure that events run smoothly.
Support EIC and centre events in the area of logistics and administrative support.
Assist Centre Manager in managing the centre waitlist through coordination, administration, logistics and student record management of scheduled Centre visits and Initial screening sessions.
Provide support in the coordination, administration and logistic aspects for parent training sessions.
E. Other Responsibilities
Provide coverage of duties of Admin Assistant when required.
Assist in ad-hoc projects/committees as and when required.
Perform any other duties as directed by the Centre Manager.
Job Requirements
Job Requirements
Minimum Diploma in Business Administration or equivalent
Possess great communication and interpersonal skills
Meticulous with an eye for details
Ability to multi-task and great follow-up skills
