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Jobs in Singapore   »   Jobs in Singapore   »   GUEST RELATIONS MANAGER
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GUEST RELATIONS MANAGER

Griglia Pte. Ltd.

Griglia Pte. Ltd. company logo

Job Description

LOOKING FOR A CHALLENGING CAREER?

WE WANT YOU!


** Great Opportunities for Learning & Career Advancement

** Attractive & Competitive Salary

** Innovative and Energetic Workplace with a Growth Mindset


JOIN US TODAY AND BE PART OF OUR DYNAMIC TEAM!


** 5.5 Days’ work week

** Above market salary

** Performance Incentives

** Training & development programmes between different departments

** Great opportunity to study, grow and enhance your career!

** Career Progression

** Welfare benefits (night transportation, staff meals)

** Staff discounts

** Long term service awards


Main duties and supporting responsibilities:

  • Responsible for welcoming guests in a courteous and prompt manner and lead them to a prepared table in accordance with outlets' seating procedures.
  • Be familiar with the menu, promotions, and service procedures.
  • Provide full assistance to guests concerning general queries at the restaurant.
  • Provide full assistance to incoming inquiries via email or telephone and make reservations accordingly and accurately for the guests.
  • To work closely with the Operations / Service Operations Manager, shift leaders, and staff members to ensure all guests are greeted properly and escorted to their ready tables.
  • Obtain familiarity with restaurant policies and procedures in reference to training, safety, and security.

Job requirements:

  • Candidate must possess at least a GCE 'N', or GCE 'O' Level /Pre-U/A level/College, Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, any field.
  • At least 2 years of working experience in the related field is required for this position.
  • Courteous, well-groomed with a pleasant disposition.
  • Preferably Junior Executives specializing in Food/Beverage/Restaurant Service, Customer Service, or equivalent.
  • Attention to detail is essential
  • Team player, who values teamwork, has good team-building skills and is able to communicate effectively with all levels of employees
  • Positive “can-do” attitude, motivated, passionate and seeks opportunities to be multi-skilled and trained
  • Good personal grooming & personal presentation
  • Opportunities available for rapid career progression
  • Willing to work weekends and public holidays
  • Full-Time position(s).
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