Job Highlights:
- Basic up to $2400 + $100 Transport Allowance + OT + AWS + VB
- Monday to Friday: 8.30am to 5.30pm, Saturday: 8.30am to 12.30pm
- The office is located at Kallang Way
- Weekday shuttle service available to/from Aljunied & Potong Pasir MRT
- Hybrid working environment; 1 - 2 days WFH and usually Saturday shift is also remote
- Full training will be provided
- Our client is a global leader in third-party logistics that specializes in delivering and managing transportation and supply chain solutions for both national and multinational corporations
Job Responsibilities:
- Serve as the primary point of contact for customers, carriers, suppliers, and other stakeholders in day-to-day business operations
- Manage customer orders, including related documentation, and coordinate transport bookings with carriers based on specified routing and service levels
- Monitor the execution of transport activities to ensure compliance with established work standards and instructions
- Handle customer requests and address incidents or disruptions in the supply chain promptly inform supervisors and relevant stakeholders of any issues that arise
- Ensure timely and accurate updates on tracking events (milestones) by suppliers and carriers
- Investigate data inconsistencies and follow up on missing events
- Contribute input to supervisors for reporting, monthly reviews, and quarterly business reviews
- Support the analysis of standard KPIs and reports, identifying and suggesting areas for improvement
- Assist in the on-boarding process for new suppliers to ensure compliance with global order, event, and SOP requirements
- Adhere to all relevant SOPs, work instructions, and job-specific procedures
- Support the implementation of changes to processes or policies as directed by process owners
- Act as a backup for supervisors in case of their absence
- Facilitate the on-boarding, training, and guidance of new staff during their initial period
- Assist supervisors in updating and revising work instructions and provide feedback on best practices
- Continuously on-board and train suppliers on SOPs and system usage
Job Requirements:
- Willing to be rostered for weekends / Public Holidays coverage (Time-Off / OT / Allowance will be given in place of such arrangements)
- Customer service experience in the logistics/freight forwarding industry, preferably sea freight
- Fresh graduates in relevant business/supply chain courses will be considered
Please submit your updated resume by using the APPLY NOW BUTTON
By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by the company relating to this job application.
We regret to inform you that only shortlisted candidates will be notified.
We wish you all the best in your career search.
You are welcome to visit our website at http://www.rkgroup.sg/
RK Recruitment Pte Ltd | EA License No.: 20C0280
Lee Wai Yin Eunice | EA Personnel No.: R23116005
JD1008
