Job Scope:
· Familiar the whole floor operation. Able to carry out the role of every floor position. (Host, server, cashier and others)
· Display Leadership to create a motivated working environment for the team.
· Bring the best dining experience to the guests while coordinating daily Front of the House and Back of the House operations.
· Deliver superior service and maximize customer satisfaction
· Respond efficiently and accurately to customer complaints
· Regularly review product quality and research new vendors
· Ensure compliance with sanitation and safety regulations according to government regulations.
· Control operational costs and identify measures to cut waste
· Create detailed reports on weekly, monthly and annual revenues and expenses
· Promote the brand in the local community through word-of-mouth and restaurant events
· Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Job requirements
· At least 3 years in a managerial position in F&B industry
· Motivated (Leadership), result-oriented(result-driven) and a fast learner
· Good organizational and planning abilities
· Excellent interpersonal and communication skills
· Positive attitude with ability to influence and lead
· Computer literate and with excellent interpersonal skills
