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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Service Executive
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Customer Service Executive

Milkyway International Tank Transportation Pte. Ltd.

Job Responsibilities:

  • Attend to customer’s enquiries on job order status, availability and co-ordination of tasks,etc.
  • Execution of customer's orders, processing and summarizing the essential informationgiven into the job order form with required attachments.
  • Use of Trade-net to provide the Value-Added Service of permit declaration for customers
  • Prepare orders for Planner and follow-up with customers when there are incompleteinformation or documents.
  • Coordination for booking of chemcare in PSA for DG Isotanks or containers.
  • Collate information for planner if there are any changes for the day itself for delivery
  • Ensure all delivery orders / weighing tickets are received once job completed and forwardto customers as proof of delivery.
  • Closing of job orders for billing once job is completed.
  • Prepare documents and arrange for dispatch to deliver to shipping lines / customers.
  • Attending to customer's request for quotes, checking of trucking rates, invoice discrepancies etc.
  • Takeover the duties of customer service/base oil executive during their absence


Job specification:

  • Minimum Diploma (General)
  • Minimum 2 years of experience in transport logistics industry
  • Candidate with Singapore experience will be an advantage
  • Positive attitude and customer-oriented
  • Team player with good communication and strong initiative
  • Proficient in MS Office
  • Good administration and organizing skills
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