We, DON DAE BAK (Korean Restuarant) are looking for a proffesional manager.
Summary of Responsibilities:
- Conduct outlet briefings and ensure that communication takes place in the team
- Ensure that guest needs and expectations are met by providing a professional and efficient service that is aligned to MOHG’s standards
- Handle all guests’ requests and complaints politely, promptly and professionally
- Guide the team to ensure that guest satisfaction is monitored and where appropriate, rectified
- Ensure colleagues' grooming standards are being met and maintained to demonstrate a professional image for our guests
- Liaise with other departments to ensure that supplies are replenished timely and Restaurant’s features are in good and clean conditions at all times
- Develop the team through coaching, mentoring and constant formal interactions at specific yet periodic intervals
- Prepare operations reports on a weekly and monthly basis
- Plan, organize and carry out F&B promotions to drive revenue and awareness for the restaurant and hotel
- Maximise profitability by primarily increasing turnovers (revenues and covers) and carrying out cost control as a secondary priority
- Any adhoc tasks assigned by the Director of F&B and Director of Restaurants
- Knowledgement of Korean culture
Job Requirements:
- Able to work on weekends (6 days work week)
- Service-oriented team player with excellent interpersonal and communication skills
- Able to multi-task and work under pressure in a fast pace environment
- Second language preferred (Korean, Chinese etc.)
