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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Service Coordinator
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Customer Service Coordinator

Eastern Harvest Foods (singapore) Pte. Ltd.

Eastern Harvest Foods (singapore) Pte. Ltd. company logo

Job Responsibilities:

  • Manage customers’ orders efficiently.
  • Assist in the generation of sales order, delivery order, invoice, and credit note.
  • Monitor and promptly respond to email correspondence and customer inquiries.
  • Ensure accuracy in receipts, amounts, and records.
  • Handle all incoming inquiries via phone, fax, email, and walk-ins.
  • Execute day-to-day sales order processes.
  • Collaborate with other departments to fulfil customers’ orders.
  • Provide indoor sales support.
  • Perform any other ad-hoc duties assigned by Management.

Job Requirements:

  • Minimum 'O' Level or Diploma qualification.
  • Preferably with at least 2 years of relevant experience.
  • Excellent communication, interpersonal skills, and customer oriented.
  • Proactive with a strong ability to prioritize tasks effectively.
  • Capable of working under pressure and managing multiple tasks.
  • Familiarity with ERP/NAV system is a plus.
  • Diligent and dependable with a positive attitude.

Working Hours:

  • 5.5 days’ work week (Alternate Saturday)
  • AM shift #1: 7am to 4.30pm (Mon to Fri), 7am to 11am (Sat) OR
  • AM shift #2: 8am to 5.30pm (Mon to Fri), 8am to 12noon (Sat)

Work Location:

  • 5 Jalan Tepong (Transport is provided: Pick-up point at Lakeside MRT Station)

Why Join Us:

  • Be part of a company that values and invests in its employees.
  • Work in a collaborative and inclusive environment.
  • Have a strong supportive culture that encourages innovation and career growth.
  • Competitive compensation and benefits package.

Attractive Staff Benefits

  • Performance Bonus, Medical Benefits, and Staff Purchase, etc.
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