We are seeking an organized and detail-oriented Business Support Executive to join our team. In this role, you will be responsible for efficiently supporting the HR and payroll for our contracting and Payroll Process Outsourcing (PPO) business.
Key Responsibilities:
1. Client/Employee on-boarding and documentation.
2. Employee benefits management like administering and managing health insurance policies and claims and monitoring service quality of external vendors
3. Client/Employee engagement ie; responding to inquiries and concerns.
4. Support the management of grievance and disciplinary processes.
5. Assist in managing the annual performance appraisal process.
6. Validate attendance and leave reports for accurate payroll processing.
7. Work pass administration and processing when required.
8. Generate monthly client billing through ERP system and prepare customer reports and other relevant financial documentation.
9. Management of training and government claims:
10. Payroll Support:
- Processing of monthly and ad-hoc payroll for high volume of contract staff for multiple clients
- Ensuring compliance with statutory regulations and resolve any discrepancies.
- Reconciling payroll accounts and prepare necessary reports.
Qualifications and Skills:
- Diploma or Bachelor's degree in Human Resources or related field (or equivalent experience).
- 3-5 years of HR experience within a recruitment agency setting. Experience in or exposure to Payroll Process Outsourcing is advantageous.
- Possesses strong knowledge of Singapore employment laws and regulations.
- Excellent communication and interpersonal abilities and able to communicate effectively with internal and external stakeholders.
- Proficiency in Mandarin advantageous due to communication needs with China clients
- Proficiency in Justlogin (HRIS) and YonYou (payroll systems) advantageous
- Ability to prioritize tasks and meet deadlines.
- Problem-solving and conflict resolution skills.
If you are a proactive individual with a passion for HR operations and a commitment to ensuring a positive employee experience, we encourage you to apply for this role. Join our team and play a vital role in supporting our employees' journey within the organization.
