Location: Near Esplanade MRT, Downtown MRT, Raffles Place MRT, Clarke Quay MRT - Central Business District, Singapore
Position: Floor Manager / Assistant Manager
Working Hours:
- Shift 1: 7am - 7pm
- Shift 2: 11am - 11pm
- 12-hour shifts with a 2-hour break
Working Days:
- Mondays to Sundays (6 Days Work Week)
Job Description:
As a Floor Manager / Assistant Manager, your role is crucial in maintaining our high standards of service. Responsibilities include:
- Supervising daily operations to ensure exceptional service and customer satisfaction.
- Leading, training, and managing staff effectively.
- Handling staff scheduling, shift planning, and performance evaluations.
- Collaborating with kitchen staff for seamless service and quality food presentation.
- Addressing customer queries and complaints professionally.
- Ensuring compliance with health and safety regulations.
- Managing inventory and upkeeping the restaurant’s appearance and functionality.
Requirements:
- Experience in a similar role, preferably in a high-volume restaurant.
- Strong leadership, communication, and interpersonal skills.
- Detail-oriented with a commitment to quality and customer satisfaction.
- Flexibility to work varied hours, including weekends and evenings.
- Familiarity with restaurant management software is advantageous.
We Offer:
- Competitive salary and benefits package.
- Professional growth and career development opportunities.
- Supportive and dynamic work environment.
- Staff meal discounts.
