Operational Resilience Engineering provides resilience measurement and monitoring for the firm’s Important Business Services, a priority for regulators globally, with key deadlines over the next few years. Future state vision for this function is to design for resilience as we launch engineering platforms and products, share availability of critical services publicly with our clients, reduce operational loss and support costs, and continuously demise unused systems.
- Defining a consistent taxonomy for Business Services, associated functions and Engineering Services
- Enabling dependency mapping of those Services to the assets they rely on, including systems, people, processes, vendors and facilities
- Creating a scenario catalog with impact tolerances/error budgets, ensuring recovery plans are in place and automating regular testing
- Maintaining a Resilience Dashboard for users across the firm to define the above, and view resulting analytics
The tooling to enable this initiative is a joint-venture between Operational Resilience Engineering, Site Reliability Engineering, Operational Risk and Resilience Metrics, Enterprise Technology Operations and Risk Engineering.