Responsibilities
- Analyze, investigate and manage daily application issues/incidents
- Perform query jobs, generate data statistics and reports
- Perform system/issue monitoring & tracking of resolution through incident management system
- Work with cross functional teams (application development, infrastructure team) for incident investigation and follow up.
- Perform application deployment, support post deployment and post maintenance verification activities.
- Perform project documentation and document base-lining.
- Administration of application configuration, user account, and support audits activity related to this.
- Any other ad-hoc duties as assigned.
Requirements
- Diploma/Degree in Computing Science, Information Technology, Engineering or equivalent
- 2 - 3 years’ experience in IT Operation, application support and end user management
- Excellent analytical and problem-solving skills
- Good written & spoken communication skills and interpersonal skills
- Experience in Structured query language (SQL).
- Involvement in night support activity (based on duty roster) is required
- Team player and work independently without supervision
Interested applicants, please Email , and look for
Jensen Fang Lifa
Recruit Express Pte Ltd
EA License No. 99C4599
EA Personnel Registration Number: R2197080
We regret that only shortlisted candidates will be contacted.
