Job Descriptions:
- Product delivery training to distributors and customers
- Provide diagnosis guidance and analysing of fault found to Distributor / End-user, remotely via emails and/or calls
- Carry out field services at site in local and ASEAN countries.
- Furnish service report and recommendation of spare parts, assisting Parts team to locate correct spare parts from parts catalogue.
- Furnish Warranty claims and Quality report to drive quality improvement on our products.
- Willingness to work beyond office hours if required and any other ad-hoc duties assigned from time to time.
Job Requirements:
- Diploma and/or certificates in Engineering with relevant working experience in construction machinery industry
- Able to read and understand Electrical, Hydraulic and Pneumatic schematic diagram.
- Process valid Class 3 Driving License.
- Meticulous and self-motivated; cooperate and comply.