Job Description:
• Deliver customer service to hotline calls, emails and walk-ins
• Processing of orders via various purchase options
• Processing enrolments of new customers
• Prepare daily sales report to ensure accurate payments received and stock quantities
• Assist with merchandise and spare parts purchase
• Filing of documents
• Checking of invoices with order forms to ensure invoices are keyed correctly
• Handle customer enquires
• Issue products to customers according to the purchases
• Packing of stock for deliveries and courier service
• Coordinate with courier to ensure timely delivery
• Daily stock count to ensure accurate and sufficient inventory level
• Order stock in to replenish
• Receiving of stock and arrangement of stock in warehouse
• Providing after-sales service (repair)
• Prepare inventory reports
• Any other ad-hoc duties
Requirements:
• Minimum 3 years of experience in customer service or sales administration
• Strong communication skills in verbally and in written
• MS Office Skills
• Able to work independently and good teamwork
Other information:
· AWS
· Transport, meal and OT allowance
· Medical and dental benefits
· Working location: Paya Lebar
· 5.5 days’ work week (Monday to Friday 11am to 8pm, Saturday 11am to 5pm)
