Job Summary:
- Basic: $3,000 – $3,500
- Kaki Bukit
Job Responsibilities:
- Provide expert assistance to customers with inquiries related to our electronics products.
- Collaborate with the engineering team to address technical questions and concerns.
- Liaise with the production team to align shipment dates and ensure timely deliveries.
- Update customers on shipment progress on a weekly basis.
- Communicate any potential delays and work towards solutions.
- Collaborate with the store team to update and pull shipments from the system.
- Arrange and coordinate the delivery of products to customers.
- Maintain accurate and up-to-date sales data in the system.
- Generate reports as needed for analysis and decision-making.
- Work with customers to ensure timely payments.
- Send invoices to customers and follow up on outstanding payments.
- Receive and process customer purchase orders.
- Conduct regular meetings with the production team to synchronize shipment schedules.
- Other responsibilities as assigned
Requirements:
- Minimum of 3 years of experience in customer support within the electronics industry.
- Familiarity with electronics products and their technical specifications.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities.
- Detail-oriented with a focus on accuracy.
- Ability to work collaboratively in a cross-functional team environment.
- Proficient in Microsoft Office Suite and other relevant software.
How to apply:
By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.
We regret that only shortlisted candidates will be notified.
Lau Jie Xi - DT13
Registration Number: R21103272
EA Licence No: 16C8004 (Elitez Pte Ltd)
