Roles & Responsibilities
Business Development Manager Job brief
We are looking for an Indian Restaurant Business Development Manager to help us expand our business. Our business is Indian restaurant main menus North Indian and South Indian Cuisines.
Business Development Manager Responsibilities
· Oversee operation with focus on sales management, customer satisfaction, operating expenses and shop's profitability.
· Provide high quality of customer service to customers.
· Have full knowledge of the menu to recommend specific items to customers.
· Assist with rostering efficiently and cost-effectively to match business needs and sales.
· Supervise and train the team in accordance with the company's DNA.
· Enforce and ensure compliance to Company SOPs, governmental regulations, food safety and hygiene standards within the store.
· Ensure sufficient stocks for daily operations.
· Develop a growth strategy focused both on financial gain and customer satisfaction
· Conduct research to identify new markets and customer needs
· Promote the company’s products/services addressing or predicting clients’ objectives in social media like FB, Insta, etc
· Keep records of sales, revenue, invoices etc.
· Provide trustworthy feedback and after-sales support
· Build long-term relationships with new and existing customers
· Perform any other duties assigned by the director.
Business Development Manager Requirements and skills
· Proven working experience as a business development manager, sales executive or a relevant role
· Proven sales track record
· Experience in customer support is a plus
· Proficiency in MS Office and CRM software (e.g. Salesforce)
· Proficiency in English
· Communication and negotiation skills
· Ability to build rapport
· Time management and planning skills
· Any Degree with computer knowledge, sales or relevant field
· The ability to work under pressure.
· Availability to work within opening hours (e.g. evenings, holidays, weekends and night shift).
