Opportunity
Reporting to the Vertical Lead, the role is expected to manage and develop the global business relationships and performance including growing Share of Wallet for parts of the customer supply chain. Both from existing customers, organically and via acquisitions from the market. The candidate should also hunt for new logos and win the business to growth the vertical in the area.
Key Responsibilities
Client Strategy and planning
- Manage and develop the relationship with the sub-entity of the contractual customer in line with Maersk/global strategy
- Develop global KAM community to support growth globally
- Develop global value proposition to be included on the global tender
- Develop global business plan for increasing overall supply chain Share of Wallet and position Logistic & Services products
- Grow global presence across products with the sub-entity of the customer through new opportunities–also through sub-suppliers.
- Define the global value proposition and work closely with global product and KAM organization to grow and deliver revenue growth supporting product P&L
- Develop account business plans that encompass ocean as well as Logistic & Services products on global scale (where relevant)
- Define the global value proposition and work closely with product/solutions to build E2E solutions supporting revenue growth across products (where relevant)
- Hunt for new logos to get more business to grow the vertical
Responsible for Customer Satisfaction
- Support the overall customer experience and support global value proposition
- Organize and connect the global Maersk team across functions, products and area for overall customer experience (where relevant)
Deliver client profitability as per budget
- Ensure successful business onboarding and contract compliance
Customer Relationship
- Position Maersk towards the global influencers of the global tender success and towards local decision makers on country relevant products
- Position Maersk for access to the right stakeholders, influencers and decision makers throughout the customer organisation (where relevant)
- Hunt and grow our footprint with new logos or growing our SOW with existing customers from an L&S perspective - live of integrator vision
We are looking for
- Ocean and Logistics expertise
- Supply chain expertise (to optimize SOW across products), insight selling, connectors (stakeholder management, influencing skills)
- High-level product understanding including how it solves different customer pains
- Strategic influencing
- Negotiation skills/procurement tactics
- Strategic partnering, financial acumen, matrix management, value co-creator, presentation skills
