Are you seeking the new norm career opportunities?
We are helping Thatz International Pte Ltd to identify suitable talents to help them to grow their business in the new norm. Selected talents will be placed with them to carry out their Next-Generation ICT Engagement and Consultancy (Thatz 2.0) or Outsourcing business.
Who we are
Thatz Resources Pte Ltd (Agency License No. 04S4557) has been established since the Year 2000 to recruit the right IT candidate that meets our clients’ requirements at all levels. We always have great success in matching the best candidate with the job openings.
Our DELIVERIES:
· Quality
· Speed
· Technology
· Right Pricing
· User eXperience
Our CORE VALUES:
· Integrity
· System
· Consistency
· Forward Looking
· Humanity, and
· Environmental Friendly
(.Net/Java, Wintel, AS/400) Application Analyst
Job Title: (.Net/Java, Wintel, AS/400) Application Analyst
Work Location: Downtown Core, Singapore
Job Type: 1 year contract, subject to renewal
About the Job
The Application Analyst will manage AS/400 and Wintel Gaming applications, providing level 2 support. Responsibilities include resolving application issues, coordinating with stakeholders, IT, auditors, and vendors, and managing small to medium-scale projects for cybersecurity, bug fixes, and enhancements.
Primary Responsibilities:
· Provide Level 2 application support, minor projects and request fulfilment.
· Front incoming incident tickets from end users to resolve application and software issues.
· Provide incident resolution management and root cause analysis techniques to determine cause and resolve complex system issues.
· Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
· Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved.
· Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
· Prioritize, schedule, and administer all instances where enhancements and defect resolution are required.
· Record, track, and document the incident-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
· Post software updates and update knowledge bases.
· Any other ancillary tasks or works as and when requested and assigned by the Company.
Job Requirements:
· Bachelor's degree in Computer Science, Information Technology, or related field.
· At least 3 year of Application Analyst experience.
· .Net/Java knowledge is essential.
· MSSQL knowledge is also preferred.
· Experience in application support using problem resolution and root cause analysis techniques. In depth knowledge of Wintel application and troubleshooting methods.
· Software developing/programming skills in ASP.NET, VB.NET, VB6, JavaScript, HTML5, JSON, Batch scripting, XML, .NET Framework 3.5 and above, Java.
· Experience with setup, managing and troubleshooting IIS web services and Windows services is a must.
· Strong analytical and problem solving skills, and experience in applying these skills to resolve issues.
· Able to analyze the requirements and propose the suitable solution for the business needs.
· Experience with:
o Troubleshooting principles, methodologies, and issue resolution techniques.
o Software installation, build, continuous integration and source.
· Required to undergo Casino Regulatory Authority (CRA) checks.
ARE YOU THATZ ONE?
Get in touch
· Prepare your updated resume (please include your notice period, current salary package with full breakdown such as base, incentives, annual wage supplement, etc.), and expected package.
· Apply through this application or send your resume to [email protected]
· All shortlisted candidates will be contacted
As an advocate for fair employment, we strive to do our best to render objective and merit-based considerations for all applications, and we shall communicate with you when short-listed. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. For those who are not short-listed, your profile will be kept for other opportunities where suitable.
Please note that your response to this job advertisement and communications with us according to this job advertisement will constitute an informed consent by you to the collection, usage, and/or disclosure of your personal data by Thatz Resources Pte Ltd and her customers to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act.
Best wishes for your job search!
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