Responsibilities
• Support new enhancement go-live transition
• Support monitoring of compliance to security measures
• Solve routine problems that occur within applications
• Liaise with vendor and users on issues log and status
• Analyze application usage reports
• Monitor application performance, application logs
• Propose recommendations to improve application performance
• Document the application's technical architecture, issue resolutions and procedure
• Provide 24/7 primary application maintenance support
Requirements
• Bachelor's Degree, Post Graduate Diploma or Professional Degree in Industrial and System Engineer/ Computer Science/Information Technology or equivalent.
• Strong analytical and able to work independently.
• Proactive self-starter with an analytical and creative mind.
• Result and customer oriented with multi-tasking capabilities.
