Job Description:
- Responsible for the day-to-day retail operations & work with the team to drive store sales performance
- Cashier duties using the POS system to process payments, exchanges and returns
- Receive and process new stock, replenishments, returns, damages and transfers, as well as support all stocktake exercises
- Provide a seamless retail experience
- Prepare and upkeep a clean retail environment
- Communicate to customers about on-going promotions & offers
- Promote first class service excellence & customer experience at all times
- Be a customer experience champion, including speaking to guests and offering advice on our mattress products to best suit their needs
- Proactively acquiring knowledge regarding our mattress products
- Develop, improve and optimise retail processes to improve productivity and operations
Requirements:
- 3 years experience in the retail industry, preferably in furniture
- Extremely customer-centric and genuinely enjoys serving and getting to know customers better
- Open to working various shifts and able to work 6 days a week (including weekends and public holidays). Weekends and PH are where all the magic happens
