Sales Admin Support

We are seeking a dedicated and detail-oriented Sales Support Administrator to join our dynamic sales team. The Sales Support Administrator will play a crucial role in providing administrative assistance to our sales department, ensuring smooth operations and efficient customer service. The ideal candidate will possess excellent organizational skills, strong attention to detail, and a proactive attitude towards problem-solving.

Responsibilities:

· Provide administrative support to the sales team, including but not limited to data entry, filing, and document preparation.

· Assist in the creation and maintenance of sales-related documents, reports, and presentations.

· Coordinate sales-related activities such as meetings, appointments, and travel arrangements for the sales team members.

· Manage and update customer databases and CRM systems to ensure accurate and up-to-date information.

· Respond to customer inquiries and requests in a timely and professional manner, providing necessary support and information.

· Collaborate with other departments such as marketing, finance, and logistics to ensure seamless coordination and communication.

· Assist in the preparation and execution of sales events, trade shows, and promotional activities.

· Monitor and track sales performance metrics and generate reports for management review.

· Assist in the preparation of sales proposals, contracts, and quotations.

· Handle administrative tasks related to order processing, including order entry, invoicing, and shipment tracking.

· Maintain inventory records and assist in inventory management activities.

· Conduct market research and analysis to identify potential sales opportunities and market trends.

· Assist in the onboarding and training of new sales team members, providing support and guidance as needed.

· Stay updated on product knowledge, pricing, and sales policies to effectively support the sales team and customers.

· Perform other duties and responsibilities as assigned by the sales manager or senior management.

Requirements:

· Diploma and above in business administration, marketing, or related field preferred.

· Proven experience in sales support, administrative assistance, or customer service role.

· Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and CRM systems.

· Excellent communication skills, both verbal and written.

· Strong organizational and multitasking abilities with the ability to prioritize tasks effectively.

· Attention to detail and accuracy in data entry and document preparation.

· Ability to work independently with minimal supervision as well as collaboratively in a team environment.

· Flexibility and adaptability to work in a fast-paced and dynamic environment.

· Customer-focused mindset with a commitment to providing exceptional service.

· Ability to maintain confidentiality of sensitive information.

· Prior experience in a sales or marketing role is a plus.