Job Objectives
The Control-M Administrator role is a contractor position responsible for the administration of the Control-M Job scheduling systems in the Bank. The role is under the prerogative of the Service Automation Department belonging to Technology and Operations Group Infrastructure and platform services group.
Key Responsibilities
· Perform administration function on Control-M Server, Enterprise Manager, Control-M agent and Control Module for v7, v9.0.18 & v9.0.20
· Proactive monitoring to ensure continuous and high availability of Control-M service and processes.
· Perform investigation and troubleshoot Control-M related issues to release immediate workaround and permanent fixes as RCA initiative.
· Provide scripting/programming support to create, enhance and troubleshoot issues of housekeeping scripts.
· Handle Control-M related automation Control-M automation API, REST API and Control-M reporting facility
· Actively involved in Control-M version upgrade and apply fix-pack/patch to fix intermediate issues in Control-M
· Participates in project and initiatives requiring/involving Control Admin Support
Key Requirements
· 6+ years of IT expertise with hands on experience as Control-M Administration on Distributed Systems. BMC Accreditation / Certification would be an added advantage.
· Sound knowledge on Control-M architecture & supporting tools for V7, V9.18.200/9.0.20
· Should be capable of handling installation, upgrade and maintaining Control-M and related applications.
· Control-M Agent Installation, Configuration, and Deployment activities
· Troubleshooting of administrative issues in Control-M environment
· Sound knowledge of Control modules/Application plugins (AFT, MFT, SAP)
· Good knowledge of AS400 agent installation, troubleshooting and support will be preferred.
· Knowledge on writing and troubleshooting shell scripting and Windows batch scripts.
· Should be able work and provide solutions to batch scheduling and operations team for Control-M related issues.
· Manage any Control-M upgrade projects including planning and testing and working with the Distributed and security support teams.
· Support various scripts and provide monitoring of various directories in production.
· Disaster Recovery Design Architect, Planning Strategy, Document Writer and Implementer/Participator in plan execution.
· On call support and handling issues as per business priority
· Knowledge of Incident and Change management process as per ITIL.
· Hands on experience in utilizing Control-M automation API and REST API to develop housekeeping programs for Control-M daily tasks.
· Good exposure to create and troubleshoot BIM jobs and service monitoring issue.
· Hands on experience in Control-M self-service and Workload change manager setup and troubleshoot relevant issue.
· Hands on experience on handling and managing Control-M instances on mainframe host is added advantage.
· Excellent skill to handle Control-M priority issues with BMC support and test vendor provided steps in SIT/UAT before implementing it to production.
· Excellent management skill to keep track of recurring issues and escalate it to relevant audience on time.
· Good team player and flexible to support critical activities over the weekend and after regular office hours.
· Ability to work in fast paced environment and able to deliver results in a timely manner.
· Adopts an innovative and proactive mindset to work on given assignments.
· Strong interpersonal and communication skills, both written and oral.
