As a Retail Ambassador of our brand, you will play a vital support role in the overall operations of our fashion business. Essentially we are looking for an adaptable all-rounder who will learn all aspects of running our business. Responsibilities include:
- Assist with daily operations ie. opening, closing, daily stock take, customer service, cashiering, visual merchandising, goods receiving or deliveries.
- Process and fulfill customer orders accurately and efficiently.
- Manage inventory, ensuring timely shipments.
- Provide exceptional customer support via email, phone, and chat.
- Conduct inventory audits and optimize stock levels.
- Suggest improvements for streamlined operations and efficiency.
- Work hand-in-hand with management and team members, helping maintain service standards and fostering a positive, collaborative environment.
Requirements:
- Passionate about e-commerce and fashion.
- Strong organization, attention to detail, and multitasking skills.
- Ability to work independently and reliably
- Excellent written and spoken English.
- Singapore Citizens or Permanent Residents
- Must be able to commit 20 hours a week (for Saturdays, Sundays and Public Holidays)
- You have at least 1 year of retail or customer-facing experience (Bonus points for fashion or F&B)
