- Coordinate deviation evaluations with the deviations owners
- Facilitate root cause analysis and systematic troubleshooting efforts
- Drive accountability of actions and follow-up
- Validate root causes are supported by data
- Maintain documentation for excursions
- Help to resolve roadblocks and provide guidance for deviation questions
- Identify deviation detection deficiency and drive for early detection
- Manage global and internal lessons learned systems
- Improve cross-area event response methods and procedures
- Communicate and translate corporate Quality goals
- Publish excursion performance to management
- Facilitate excursion review meetings
- Develop and Enhance Quality knowledge through Workshops and Tutorial
- Promote Quality Culture through Quality Campaign, quizzes, competitions and engagement program.
- Familiarity with NAND process flow, manufacturing flow, product testing, and quality and deviation management systems
- Familiarity with PCS solutions including experience evaluating and understanding SPC
- Experience with problem solving methodologies such as Kepner-Tregoe, FMEA, 8D, or 5 whys is preferable
- Proficiency with MESQDR, MES, SOX, Engineering Tool Box (TPP program), Y3, GES, and extraction and reporting tools
- Demonstrated knowledge of quality impact on downgraded material by QRA and Supply Chain group
- Leadership and project/program management skills are very important in this role
- Demonstrated organizational skills and ability to manage multiple projects
- Strong problem solving and critical thinking skills
- Proven skills in team building between different departments
- Demonstrated capability in managing and prioritizing projects
- Excellent communication skills, both verbal and written
- Proven ability to analyze and report data in order to drive improvement efforts
- Ability to facilitate meetings and achieve cross area engagement
- Ability to train team members both in a classroom setting and individually
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