Responsibilities
● Host walk-in customers and educate them about the concept of the showroom and its products.
● Assess customers' needs and offer solutions to customers based on their requirements.
● Build trust and maintain relationships with customers.
● Maintain a high level of product knowledge including target groups, the product range, industry trends, customization, and selling arguments.
● Achieve individual monthly sales targets and meet KPIs set by the supervisor.
● Update personal sales figures regularly and continuously improve performance to meet individual sales targets.
● Handle retail responsibilities such as housekeeping of store and providing strong customer service to customers.
● Offer customers complete and professional interior decoration solutions for their homes that adhere to Proof Living's guidelines.
● Ensure an optimal flow of goods by following up on all deliveries, and payments and keeping the stock room well organized.
● Follow up actively on sales orders, deliveries, and claims to ensure a high level of after-sales service.
● Make appointments with customers for Proof Living’s Interior Design Service and work in a collaborative spirit with the in-store Interior Stylists.
● Able to perform all duties and responsibilities in a timely manner to achieve the overall target.
● Be a strong Brand Ambassador to promote the Proof Living Mission and Vision.
● Perform miscellaneous duties as assigned.
Requirements:
● Min. Diploma holder in Interior Design, Architecture or related discipline.
● Minimum 1 year of relevant working experience.
● Experience in furniture or fashion retail is an advantage.
● Excellent reading and written language skills.
● Basic arithmetic, exceptional communication and interpersonal relationship skills.
● Excellent organizational and problem solving skills.
● Proficiency in AutoCad is an advantage.
● Able to work shifts, weekends and public holidays.
