Responsibilities:
- Reports to the team lead and contact centre manager
- Assist in the documentation of operational procedures
- Respond promptly to and record details of customer enquiries
- Handle and resolve issues raised by customers and record details of actions taken
- Escalate requests and unresolved issues to management
Requirement:
- Min O level education
- 1 year exp in Customer Service / Call Centre will be added advantages
- Possess excellent customer service, communication and interpersonal skills
Interested candidates please forward a detailed resume and email to [email protected]
Consultant : Daniel Lee / EA Personnel No : R1989151
