Location : Harbourfront Centre -
Contract Period : Expected start date : 1 May 24 (12months)
*Staff will be hired for 6 months in the first instance, and may be subject to extension for a maximum period of another 6 months.
For temp staff working for periods of 3 months or more, they are entitled to benefits.
• Total duration for engagement of temp staff is capped at a maximum of one year, in the first instance.
Position : Senior/ Executive - AART / Stakeholder Engagement & Communications
Hourly rate :
$10.50 (Diploma with 0-2 years of work experience)
$13.00 (Diploma with at least 3 years of work experience)
Working Arrangement *
Mondays to Thursdays: 8.30am to 6pm, Fridays: 8.30am to 5.30pm
Purpose of Request
• Support the BAU workload of the team which consists of various communication and engagement efforts with HRG’s stakeholders (e.g. management of public enquiry mailboxes, analyse the various enquiries that HRG receives from our stakeholders)
Job Duties:
• Manage internal and external stakeholder liaisons (e.g. organising and minute-taking for meetings, managing public enquiry mailboxes (including triaging, drafting replies, and responding to mailbox enquiries), mass-dissemination of official documents to relevant stakeholders);
• Manage the logistics and organisation of key engagements (e.g. forums and consultations) with stakeholders such as healthcare providers and members of the public (e.g. Zoom webinars, in-person consultation sessions);
• Support the team to perform simple quantitative and qualitative analysis of data (e.g. analyse public enquiries received by the division and identify recurring topics of interest), including preparing and presenting the findings to the Group/Division’s management.
• Support the team to update the division’s website(s) to ensure information is up-to-date;
• Support smooth running of telemedicine e-training course (e.g. registration of users, handling queries from users);
• Support the team to track deadlines, deliverables and milestones, ensuring that project timelines are adhered to;
• Support the team to design communication materials (e.g. infographics);
• Any other administrative work as assigned that may include, but not limited to, data entry/ collation, updating of excel databases (e.g. contact lists), or drafting of submissions.
Job Requirements
Mandatory Skills:
• Administrative support (e.g. organising meetings, data entry/ collation) and usage of virtual meeting platforms such as Zoom and Microsoft Teams;
• Basic excel analytical skills (e.g. filter function, V lookup, calculate average/sum, plot graphs and prepare tables/charts). Knowledge of pivot table will be an added advantage;
• Comfortable to work with large data sets on excel;
• Detail oriented and meticulous;
• Good written and communication skills;
• Good project management skills, comfortable to work on multiple tasks concurrently under tight deadlines;
• Able to work independently, and within a team;
• Willingness to learn and pick up new skills
Skills which are good-to-have but not mandatory (as training will be provided):
• Experience in organising and running of engagement sessions with stakeholders;
• Experience in customer service and management of public enquiries and feedback
• Experience in website maintenance
• Basic graphic design skills (e.g. canva)
Preferred qualifications(candidates with other qualifications may consider applying):
• Diploma in Corporate Communications
• Diploma in Public health / Health policy
• Diploma in Life sciences / Biological Sciences (or any other relevant science background)
(Applicants without any work experience are also welcomed to apply. Applicants should be able to commit for at least 3 months. There is the possibility of contract extension for up to a year.)
