Job Title: Product Manager (Travel Agency) (ID7109)
Location: Esplanade
Working Hours: 5days work, Mon to Fri 10am-7pm
Salary: 3000-4000
Benefits: *AL 14days, Performance bonus
Job Description
Product Planning, Contracting & Portfolio Management
• Proactively plan, develop, own and manage tours through the product lifecycle while remaining in line with business time scales.
• Negotiate contract rates and terms: hotels, tour operators and special offers, while remaining in compliance with other relevant regulations
Manage and maintain tour operators’ relationships along with contract administration.
• Collaborate with Marketing department to define product marketing budget plan.
• Collaborate closely with the Marketing department for brochures and collateral production.
• Provide tour set-up for OB system.
• Write and maintain accuracy of appealing tour itinerary descriptions.
Pricing & Business Performance Management
• Manage tour pricing and set costs, by analyzing performance, market influences and budget requirements; define assumptions and propose selling prices.
• Closely monitor sales against budget and pace by using available data sources and reports
• Manage planned promotions, discounts and tactical activities, by working closely with the Marketing department to drive sales with focus on achieving budgeted tour load factors.
• Manage tour capacity and inventory.
• Continuously develop recommendations and implement initiatives that improve product profit and loss.
Quality Assurance & Product Expertise
• Collaborate with Tour Operations department to define operational delivery standards.
• Assist with vendor performance management, as needed.
• Provide training for counter staff on tour products and destinations.
Requirement:
• Singaporean or PR only.
• Minimum 2 years in travel industry; experience with product management, contracting and pricing.
• Undergraduate degree or equivalent experience in travel industry
• Familiar with GDS knowledge, Sabre reservation system, and OB reservation system.
• Willingness to travel occasionally for trade shows, product contracting, planning and destination familiarization.
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