- Perform maintenance service of lifts / escalators in his charge. (In certain site location, you’ll need to be proficient in both lifts and escalators)
- Apply correct work methods and procedures to ensure reliability and safe operations.
- Respond to breakdowns and call-backs according to contract terms including 24-hour standby duty.
- Release of passenger from lift mantrap according to contract terms.
- Troubleshoot minor equipment faults and carry out preventive and/or corrective actions.
- Ensure all work processes comply with quality, environmental and safety procedures and requirements.
- Communicate with customers on any operational enquiries and/or feedback.
- Report to superior and team timely. Ensure Preventive Maintenance Sheet (PMS) is carried out and signed by customer every month.
- Perform ad-hoc assignments such as technical support, training and assessments etc.