- Global Company
- Fast-pace workplace
About Our Client
Our client is a beloved Canadian brand, that offers premium coffee blends, freshly baked goods and sandwiches. They are committed to create a welcoming environment that celebrates diversity and inclusion.
Job Description
- Oversee daily operations - includes inventory management, ordering, store organization and cleanliness
- Source, hire and onboard new employees. Coach for performance and address employee grievances
- Build a positive store culture that fosters teamwork and collaboration
- Plan and schedule shifts to ensure optimal store staffing
- Champion service excellence with the team. Role model and train employees to deliver great customer service
- Maintain rigorous quality control according to standards. Monitor product quality and consistency. Conduct regular store inspections to ensure compliance with regulations
- Drive sales and marketing initiatives to attract and retain customers. Lead team to promote limited-time offers, events and loyalty programs
- Prepare and manage store budget, monitor expenses and revenue. Review financial reports, propose and implement sales strategies
- Organize and deliver training to improve employees' product knowledge, skills and service standards
The Successful Applicant
- At least 5 years' experience in the F&B industry with at least 3 years' experience in a similar store managerial role
- Leadership experience in store operations, building effective teams and coaching for performance
- Basic understanding of financial management and budgeting
- Previous Experience in Chains, with international SOPs
- Knowledge of local employment regulations, health and safety standards
- Willingness to work in a fast-paced environment and adapt to changes
- Willingness to engage in shift work, which includes work on weekends and PH (rest-days to be given in exchange)
What's on Offer
This is a chance to join a global brand and be part of the pioneer team in Singapore!
Contact
Antoine Ratajczak (Lic No: R1985336 / EA No: 18C9065)
Quote job ref
JN-112023-6258762
Phone number
+65 6416 9849
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