L2 IT Support Engineer (12 months contract, renewable)
Working Day: Mon to Fri
Working Hours: 9am - 6pm
Office Location: Kaki Bukit
Salary: $3,400 - $3,600
Job Summary:
Candidate will be stationed at Client’s premises and provide support for client’s IT administration and related support for users
RESPONSIBILITIES:
- Support on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals.
- Resolve issues that occur outside work hours whenever needed.
- Other tasks and projects as assigned by Manager or Management.
QUALIFICATION & EXPERIENCE:
- ITE/Diploma in Information Technology from recognized institutes.
- Proven work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role for about 2 years or more.
- Hands-on experience and knowledge in troubleshooting and deploying Windows 10
- Hands-on knowledge and experience in troubleshooting desktop, printer, scanner, RF scanner, label printer, and laptop issues
- Hands-on experience and knowledge in troubleshooting user and support of MSOffice products
- Basic support of Office Network, Shared Drive, Wireless and VPN connectivity
- Basic Support and Troubleshooting of other desktop software used by the office
- Basic support on iPhone / iPad / Android phones
- Knowledge of IT procurement, order and delivery process flow and protocols
- Ability to leverage on available tools such as subscription services, internet or other online services to support functions
- Provide support of general IT request like VC connectivity/ Mobile Email Activation.
- Ability to prioritize, manage and perform under pressure to meet SLA’s.
Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206
The Supreme HR Advisory Pte. Ltd || 14C7279
Chua Jie Ying (Evelynn) || EA Personnel License R24120580
