Job Description
• Handle incoming/outgoing calls from/to customers & drivers
• Logging orders/service requests into the system
• General admin duties
• Manage customer's feedback and complaints.
• Assist with Ad-hoc duties when assigned by Team Leader/Manager
Job Requirements
• Min 1 year working experience relevant and Proficiency in PC literate;
• Min GCE O / DIPOLMA, A level are welcome;
• Require to liaise and handle mandarin speaking customers and staffs;
• Fast learner, pro-active and well organized personality;
• Good team player and work independently with minimum supervisor.
Two Rotation shift:
• 5 days’ work weeks from Monday to Sunday
• 2 days off based weekly roster (1 day on week day and 1 day on weekend)
• AM 8.00am - 5.00pm (Monday to Sunday)
• PM 11.30 am – 8.30 pm (Monday to Saturday) Sunday: 11.30 am to 7.30 pm
• Break times – 1 hour (lunch and tea all inclusive)
• Min 1 year working experience relevant and PC literate is a must
• ITE/Secondary or Poly
• A must to communicate and handle MANDARIN speaking customers and internal staff
• NO AGENT PLEASE
• Please submit full personal details information and working experiences
• All Applications submitted shall remain as private and confidential