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Jobs in Singapore   »   Jobs in Singapore   »   Operations Manager
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Operations Manager

Twenty Loaf Toasties Pte. Ltd.

Twenty Loaf Toasties Pte. Ltd. company logo

Twenty Loaf Toasties is a new brand under our Bee Cheng Hiang Group, where we are dedicated to serving customers our exceptionally yummy Toasties. We are looking for a passionate individual to join us on an exciting and rewarding journey in growing our new and expanding business unit.


Job Description:

  • Support the overall kiosks daily operations and ensure the highest service and product standards are met to consistently exceed customers' dining experience expectations
  • Establish operational strategies to meet quality and customer service standards
  • Plan, execute and participate in promotional and marketing campaigns (such as expo/popups events etc)
  • Create and maintain Standard Operations and Procedures (SOP) for the F&B business, including F&B administration and food safety hygiene practices.
  • Provide solutions and alternatives to overcome operational challenges
  • Responsible for the business performance, financial and budget planning
  • Responsible for the setting up of new kiosk locations
  • Oversee all staff-related matters including such as hiring, training, performance management, and disciplinary matters

Job Requirements:

  • At least 3 years of managerial experience in F&B operations
  • Experience in managing budgets, stocks and cost control
  • Able to facilitate and orchestrate resources cross-functionally to support business development activities
  • Able to lead and motivate the team to achieve goals with a hands-on approach
  • Strong business acumen, critical thinking and analytical skills.
  • Possess strong interpersonal skills with a strong customer-centric mindset
  • Proficient in MS Office
  • Able to work independently and under pressure
  • Able to work on weekends/PH when the need arises
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