PRODUCT AREA
At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.
JOB DESCRIPTION
As a Strategic Partner Manager on the Content Partnerships team at YouTube, you'll have a unique opportunity to create long-lasting relationships with your portfolio of partners, and to apply and hone business skills in an entrepreneurial environment. You're comfortable working on complex content agreements with partners, as well as working cross-functionally with colleagues across multiple disciplines, to ensure our partners are positioned for success on YouTube and to provide the best possible experience for our users.
ADDITIONAL JOB DESCRIPTION
As a Strategic Partner Manager, you'll use your interest for video, the media, and the Internet to acquire a deep understanding of our media partners, content creators, and creator service providers businesses and distribution goals. With this understanding, you will identify opportunities, solutions to promote greater account performance, drive product adoption and metric growth. You will help identify partner groups and develop at scale solutions to grow the ecosystem. In addition, you will be responsible for driving cross-team and function initiatives successfully while representing YouTube's user, product, and program interests to the partner.
In this role, you will give planning support to partners, forecasting, report partner metrics, determine relevant strategies, drive business opportunities, and ensure prompt and proper resolution of business and technical challenges with the partner.
Qualifications
JOB RESPONSIBILITIES
- Manage a portfolio of YouTube partners in multiple areas (e.g., entertainment, sports, news, large creator services companies and more) to help them grow their presence on our platform.
- Manage your portfolio of accounts towards performance goals, including maximizing watch time hours, platform engagement, product usage, audience growth, community interaction, and business growth.
- Drive, measure, and analyze overall creator performance against key metrics as well as streamline operational workflows and process improvements.
- Work collaboratively with your team and cross-functional partners to develop and implement creative ways to improve customer relationships, grow distribution, and business growth.
MINIMUM QUALIFICATIONS
- Bachelor's degree or equivalent practical experience.
- 6 years of customer facing sales, business development, account management, media or partnerships experience
- Ability to communicate in English fluently to support client relationship management
PREFERRED QUALIFICATIONS
- Experience with online video, online media, or other digital network categories in South-East Asia and South Asia Frontier
- Experience with successful outcomes in complex agreements
- Experience in project and workstream management and developing customer relationships
- Ability to work with large and diverse data sets for analysis and planning
- Ability to manage complex cross-function and stakeholder projects and influencing key stakeholders
- Ability to communicate in Urdu fluently in order to effectively communicate in this customer-facing role
