Responsibilities
- Provide administrative support, including registration, scheduling appointments, maintaining accurate patient medical records, and cashiering.
- Attend to customer inquiries, deliver top-notch customer service and build sustainable relationships with patients to maximize sales, customer satisfaction, and retention.
- Connect with patients, follow-up, monitor and continuously access patients’ treatments throughout their recovery process to help them achieve the desired results.
- Maintain detailed and accurate treatment records and support the clinic's day-to-day operations.
- Perform Electro-Lymphatic Therapy (ELT) to help patients enhance their overall health and wellness.
- Work with physicians to develop suitable treatment plans and dispense medication as prescribed for every patient.
- Educate patients about the clinic's products and services effectively.
- Perform the packaging and labeling activities of medications.
- Sanitize, maintain the tidiness and cleanliness of the treatment rooms and clinic equipment.
- Achieve monthly personal and company sales targets without hard selling.
- Assist in monthly or quarterly clinic promotional activities and propose new strategies for business growth.
- Perform any other ad hoc duties as assigned from time to time.
Requirements
- Candidates with no prior experience are welcome to apply (training will be provided).
- Preferably 1-2 years sales experience in the retail/healthcare/clinic/massage and spa industry preferred.
Other information
- 5 day work week with 2 days off (off days will be split 1 weekday and 1 weekend)
- Willing to work on weekends and public holidays as clinics are open daily.
- Working shift: 830am-615pm / 1145am-930pm (Rotation)
Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.
GEMS Recruit/EA License: 23C1459
EA Personnel No: R1442379 (Jasmine Chin Yan Min)