Roles & Responsibilities
Job Responsibilities:
· Provide support for SAP Sales and Distribution module and Material Management modules
· Participate in Change Management and Service Desk function
· Responsible for performing IT test and provide necessary documentation
· Responsible to keep well documented business & technical document in repository
· Troubleshooting on reported issue and issues raised during testing
· Coordinate, prepare and conduct user acceptance test
· Perform user training
· Other duties as assigned
Pre-Requisties:
· Bachelor’s degree in IT or equivalent with minimum 5 years SAP experience on Sales and Distribution Module and Material Management
· End-to-end process flow knowledge for order to cash, procure to pay and intercompany transactions.
· Knowledge on simple FICO document validation.
· Knowledge on SAP S4/HANA is added advantage.
· Excel skill is required (generating formula, vlookup, pivot table and etc)
· Strong analytical and planning skills.
· Strong project management skills and able to manage different stakeholders from different business units.
· Ability to multitask effectively in a fast-paced environment.
· Strong interpersonal skills, results oriented and ability to work independently and effectively in a global team environment.
· Able to facilitate solutioning or mapping out an end-to-end SAP process to accommodate new business process scenarios.
· Excellent communication skills and customer-centric attitude.
· Experience handling time-sensitive, pressure-intensive customer issues.
