Responsibilities
- Responsible for the day-to-day IT operation, including installation, configuration, maintenance, and management of hardware and software applications, computer hardware, data network equipment, copiers, phone PBX system, CCTV system, security alarm.
- Responsible for assessing systems, diagnosing and resolving technical problems that users encounter with hardware, software, or networks.
- Ensuring the reliability, and integrity of the network infrastructure.
- Network Management, setting up and maintaining network infrastructure such as routers, switches, firewalls, and wireless access points to ensure connectivity and security.
- Implement cybersecurity measures to protect against unauthorized access, data breaches, malware, and other cyber threats.
- ERP Administration, maintenance, and optimization of the system. Understanding the company business process flow and collaborating with different departments to enhance the ERP system as needed. Integrating with Intranet system to ensure smooth data flow.
- Analysing and understanding company process needs, such as hardware and software specifications, provides technical support to related departments and suggesting and implementing upgrades.
- Analysing databases in an application area how to optimize applications by integrating performing software or upgrades and integrating new technologies.
- Gathering of requirements, analysis, design and development of integration solutions and APIs, creating workflows and connectors to enhance system integration.
Requirements
- At least Diploma in IT, Computer Science or related studies.
- Minimum 3 years of relevant working experience of ICT support and managing Microsoft servers’ infrastructure and Hyper V.
- Professional certifications (administration/support) from Microsoft 365, Business Central Dynamic 365, Power BI, SAP, SQL or equivalent will be a plus.
- Understanding of networking protocols and security technologies.
- Project management experience will be advantageous.
- Collaboration with different departments.
