Contract Duration: 12 months
Working Hour: Monday to Thursday: 8.30am to 6pm, Friday 8.30am to 5.30pm (including 1 hr lunch break), 24*7 Standby Support if required. Not exceeding 44 hours per week.
Working Location: Upper Changi
Notice Period: 2 Months
Mandatory Skills: CCNA Cert Cisco Switching and Routing
Supporting Skills: Alcatel OmniSwitch Series, Palo Alto Firewall, F5 Load Balancer , Aruba Clearpass Policy Manager
JD - PRIMARY PURPOSE
- Assist in network related hardware/software/firmware incidents
- Maintain all the relevant network records and update all the documentations timely
- Maintain Standard Operating Procedure, together with the customer to ensure the processes are in line and up to date as necessary.
- Perform daily system checks and monitoring and to highlight if any abnormalities are found
- Ensure that network related equipment backups are running
- Responsible for the infrastructure network design, implementation, testing, security, managing and maintenance of proposed system
- Work closely with Team Leader to meet system delivery milestones
- Provide technical documentation support to Project & Solutions Teams, as well as hand over as-built system documentation to Maintenance support team
- Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties
- Engage with back-line support and/or with vendor’s support to diagnose and rectify technical problems.
- Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
- Assist in day-to-day operation of the System Delivery team
- Carry out other technical related duties that may be required.
- Attain key certifications for partnership with key vendors.
RESPONSIBILITIES
- Assist in network related hardware/software/firmware incidents
- Maintain all the relevant network records and update all the documentations timely
- Maintain Standard Operating Procedure, together with the customer to ensure the processes are in line and up to date as necessary.
- Perform daily system checks and monitoring and to highlight if any abnormalities are found
- Ensure that network related equipment backups are running • Responsible for the infrastructure network design, implementation, testing, security, managing and maintenance of proposed system
- Work closely with Team Leader to meet system delivery milestones
- Provide technical documentation support to Project & Solutions Teams, as well as hand over as-built system documentation to Maintenance support team
- Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties
- Engage with back-line support and/or with vendor’s support to diagnose and rectify technical problems.
- Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
- Assist in day-to-day operation of the System Delivery team
- Carry out other technical related duties that may be required.
- Attain key certifications for partnership with key vendors.
Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
We regret to inform you that only shortlisted candidates will be notified.
This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance, and skills upgrading services, and partnering with employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nationwide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.
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Gelangre Reyanelle Gelario | REG No : R1870995
PERSOLKELLY SINGAPORE PTE LTD | EA License No : 01C4394
