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Jobs in Singapore   »   Jobs in Singapore   »   Sales / Marketing Job   »   Manager (IT and Special Projects)
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Manager (IT and Special Projects)

Singapore Christian Home

RESPONSIBILITIES

  • Build, enhance and maintain the Home’s IT Technology Infrastructure and Systems, and to execute related projects so as to deliver quality service to the Home’s end-users
  • Ensure that the IT solutions are in place (hardware, software, systems, applications, and networks) are working efficiently and effectively to deliver quality service to the Home’s end-users
  • Implement new or upgrade of IT Solutions with consultation with end-users and with minimal disruption, incorporating all aspects including but not limited to gathering of user’s requirements, change management, users’ training, data preparation, migration and post-implementation systems support and reviews
  • Ensure IT assets are well documented and in compliance with licensing and vendor support arrangements
  • Respond to service outrages in a timely manner, investigating and diagnosing IT hardware, software or application problems to resolve and recover the service as soon as possible
  • Ensure that the IT environment and solutions are deployed in a way to meet Information Security requirements such as confidentiality, integrity and availability
  • Manage the performance of vendors to ensure their quality of delivery and service levels are as contracted
  • Provide guidance to end-users on access to their computers and approved systems and attend to any difficulties that users may have

REQUIREMENTS

  • Bachelor in computer science or other related field
  • At least 5 years of experience leading infrastructure technical team
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