Roles & Responsibilities
The System Engineer is the conductor behind the scenes, wielding technical expertise to orchestrate an organization's technological symphony. More than just IT support, this role demands a keen understanding of hardware, software, and infrastructure, ensuring all components work together in perfect harmony to deliver optimal performance. System Engineers are the problem-solvers, the architects, and the guardians of an organization's technological foundation. Delving deeper, we'll explore the intricate responsibilities that make this role a vital asset in today's technology-driven world.
Job Responsibilities:
· In charge of handling IT infrastructure consisting of servers running on bare-metal servers/Hypervisors (VMware vSphere ESXi 7 and 8, Windows Hyper-V), OS such as Linux and Windows (Windows Server 2012/2016/2019/2022)
· Manage Domain Controllers, DNS, DHCP system, file server, database servers, storage server, and monitoring system.
· Manage Firewall, Router, and networking devices such Wireless controllers and Switches.
· Responsible for maintaining the health, availability, and business continuity (including backup) of all IT infrastructure.
· Monitor all infra-related system alerts, emails, and check the server room daily to ensure critical alerts are attended and ensure that no major issues arise.
· Continuously improve the performance of the services running in the servers, including but not limited to security, scalability, and high availability
· Research about new technology to support internal team.
· Support customer-facing technicians on complicated technical issues.
· Work closely with other engineers to solve all infrastructure-related issues.
· Perform system administration works and other duties as required.
· Any other assigned tasks and responsibilities.
Job Requirements:
· A degree or diploma in Computer Science, Information Technology or related discipline
· Have strong technical and troubleshooting skills in server-related issues involving storage and servers.
· Keen to adapt and learn new technology.
· Good knowledge of OS such as Linux, Windows Server (2016/2019/2022), and VMware vSphere ESXi7/8
· Experience in networking knowledge such as VLAN, OSPF, managed switch, Firewall, router, and wireless routers
· Experience in managing Microsoft 365, Exchange Online and RMM tools etc.
· Familiar with scripting and automation.
· Experience in handling monitoring tools such as PRTG and LogicMonitor
· A good team player with great initiative and ability to work with minimum supervision.
