Job Summary
We are looking for a skilled and motivated Business Process Analyst with a strong background in transformation and risk management for a global MNC to lead their business process improvement initiatives. In this role, you will take ownership of activities, ensuring a proactive approach to continuous improvement and transformation. In this role, you will collaborate closely with diverse teams, demonstrate a change mindset, and leverage your transformation experience to drive process excellence.
Key Responsibilities
- Participate and contribute to design thinking sessions around business process solutions.
- Develop to-be process designs for identified commercial processes, emphasising standardisation and optimisation
- Perform risk assessment of processes, identify key control points, and define the mitigating controls.
- Discuss and align the to-be processes as well as control framework with respective stakeholders.
- Provide support in implementing to-be processes and controls.
- Prepare material for conducting workshops, trainings and knowledge sharing sessions.
- Prepare minimum requirements (guidelines) for L5 process design enablement.
- Work collaboratively across the Commercial Services and gain understanding of business objectives, technology, data. Assess and prioritise opportunities through feedback from (e.g., Service Delivery Management team) and build business cases to improve the process which can be agreed upon and prioritised in a roadmap with the stakeholders.
- Aid in preparing and implementing Business Process Management Framework.
- Engage proactively with stakeholders across different locations, product groups and service lines, fostering a culture of change and alignment with transformation objectives.
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Key Qualifications
- 5-7 years of experience in supporting business process improvement and leading cross-functional teams or similar (at department/ function level).
- Demonstrated success in driving Business Process Re-engineering (BPR) and transformation initiatives.
- Analytical thinking to identify business risks and improvement mindset for coming up with long term solutions.
- Proficiency in risk assessment, control frameworks, and process optimisation.
- Ability to manage and coordinate several business teams of diverse background and location simultaneously.
- Experience working in an agile work environment.
- A demonstrated commitment to a continuous improvement and change mindset.
- Proficient with MS Office Suite, business modelling tools, and business process modelling notation (BPMN).
We regret to inform that only shortlisted candidates will be notified / contacted.
EA Registration No.: LEE YAO HONG MALCOLM , R22109832
Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544
