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Jobs in Singapore   »   Jobs in Singapore   »   IT Consultant (junior-level; eWorkplace)
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IT Consultant (junior-level; eWorkplace)

Erp21 Pte Ltd

Job Responsibilities:

  • Collaborate with end-users, project managers, and technical team, to document requirements for the workflow application, including gathering information about business processes, user workflows, and system integration points.
  • Analyse existing business processes and identify opportunities for improvement, automation, and efficiency gains through the implementation of the regional workflow solution.
  • Work closely with technical teams to design and document the workflow application's functional specifications.
  • Ensure Processes and Solutions design meet compliance & security requirements.
  • Drive continuous improvement to optimize both system and work processes.
  • Evaluate and identify suitable technology for workflow solution, and Custom Web and mobile Applications.
  • Assist in the development of user training materials, and conduct user training sessions to ensure end-users are proficient in utilizing the workflow application.
  • Support solution development and integration across the Software Development Life Cycle.
  • Drive for team’s research and develop technical prototypes for new product features, and identify system improvement.

Job Requirements

  • Bachelor’s Degree in Information Technology related field.
  • 2+ years’ experience in Workflow-based application.
  • Participated in 3-4 end-to-end solution implementations/rollouts is preferable.
  • Experience in delivering consulting engagements, managing customer expectations, and a command of the collaboration technologies and other components that make up ServiceNow/SharePoint collaboration product family.
  • Deep technical knowledge.
  • Good communication skills and organizational agility to guide customers through projects
  • Good knowledge in ServiceNow platform; Java, Microservices, REST APIs.
  • Familiarity with DevOps tools such as AzureDevOps will be advantaged.
  • Self-motivated in learning new concepts.
  • Willing to share knowledge and skills with other team members.
  • Outspoken and passionate about delivering well designed solutions that exceed business objectives and drive business success.
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