Summary
Responsible for the maintenance of all linen, laundry and uniforms according to the Hotel’s standards.
Job Responsibilities
- Count and send out dirty linen and uniforms to the Laundry as well we the receipt of clean linen and uniforms.
- Managing guest laundry (record, count, verify, deliver and posting charges), communicate with guest in any laundry issues.
- Count and distribute clean linen and uniforms to the different hotel outlets.
- Manage in house uniforms, maintain proper records and uniforms in out for on boarding and leaving colleagues. Communicate with relevant departments to raise uniforms fittings, sizing and adjustment when required.
- Report to Supervisor and send linen and uniforms that require repair or alteration to the tailor.
- Manage and record linen losses, condemned, rewash and inventory.
- Work closely with laundry vendors for collection and delivery timing.
- Understanding of linen and laundry operations systems.
- Understanding Opera and operations system use.
- Work closely and coordinate with Housekeeping team in ensuring smooth operations.
- Keep and maintain special linens (baby essentials, special pillows, spare duvet inserts and blankets)
- Monitor and manage all uniforms available in the Hotel for usage allocation.
- Maintain equipment in a proper state of cleanliness.
- Be well versed in Hotel fire & life safety / emergency procedures.
- Attend all briefings, meetings and trainings as assigned by management.
- Assist in stock receiving and invoices keeping when needed.
- Assist in receiving office phone calls and record in log book.
- Able to multitask, able to take on different projects and tasks assigned by superiors.
