Responsibilities:
Assist walk-in clients on account opening and general account or transaction-related enquires/issues
To make follow-up calls/emails to clients on:
- Account Opening Verification
- Account holder personal details update requests (e.g. address/contact)
- Compliance related matters (e.g. ECDD, Employment, CKA/CAR review etc.)
- AI applications
- Estate Account enquiries
- Mobile App navigation/enquiries
- Unidentified Payment/ 3rd party payments
- Process Corporate Account Opening documents
- Transfer In/Out requests/issues
- Cover B2B reception area during lunch time and certain period if needed
- Support Live Chat
- Support ad-hoc events from time to
- Additional/ ad-hoc duties may be assigned when required
Requirements:
- Minimum diploma in any discipline
- Working experience in customer service will be an advantage
- Service oriented and able to communicate effectively with all levels of people
- Self-motivated and possess initiative
- Easy-going personality with positive attitude
- Able to multi-task and work independently as well as work as a team
We apologize that only shortlisted candidates will be contacted. Thank you
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA Registration No. R1653100 (Goh Jia Zhen Crystal)
