Job Purpose:
- To handle daily processing / data input of customer requests on timely and accurate basis.
Core Functions & Responsibilities:
- Process / perform data entry for all verified requests on timely and accurate basis.
- Escalate exception cases, all irregularities / non-conformance to Supervisor promptly
- Attend to enquiries on processing status of customer request / any issues pertaining to the request handling.
- Observe and comply with documented policies / procedures and regulatory requirements (e.g. Banking Secrecy, Anti-Money Laundering etc)
Other Duties & Responsibilities:
- Perform any ad-hoc assignments given by Line Supervisor/Team Lead/Head of Section/Head of Department.
- Perform administrative duties
- Provide support functions from time to time (e.g. compilation of statistics, report extraction etc.)
