Job Responsibilities:
- Provide excellent customer service to customers.
- Attend to all walk-in enquiries from customers.
- Handle lost-and-found enquiries.
- Handle customers phone call enquiries.
- Ensure customer enquiry are properly addressed and escalate customer complaints to related departments.
- Other ad-hoc customer service related duties as assigned.
- Adhere to workplace safety and health policies, practice safe work procedures and safety rules implemented at the workplace; and not engage in any unsafe or negligent act that may endanger self or others.
Job Requirement:
- Minimum GCE ‘O’ levels and above. Prior 1 – 2 years of working experience in customer service industry would be advantageous.
- Good verbal communication, interpersonal and written skills; with pleasant and positive attitude.
- Computer literacy including Microsoft Office will be an added advantage.
- Working location: Punggol & Pasir Ris interchange.
- Able to commit to shifts.
- 3 / 4 day shift rotation, 7.30am - 8pm.
Go-Ahead Singapore is committed to provide a healthy, safe and secure work environment to all employees. Please visit our website (www.go-aheadsingapore.com) for more details.
